Support Center
Need a hand, Champion? Find quick answers below or reach out to our team directly.
Contact Us
The fastest way to reach us is by email. Our support team typically replies within 1–2 business days. To help us resolve your issue quickly, please include your account email address and a description of what happened.
Frequently Asked Questions
How does chore verification work?
When you log a completion, you upload a proof photo. Our AI verification pipeline automatically checks the image to confirm the chore looks complete. If the AI isn't sure, your squad can help confirm it through peer validation. Once verified, you keep your wagered coins and grow your streak. We delete your verification images once your verification has completed.
What are coins and how do I earn them?
Coins are the in-app currency you wager on quests. When you subscribe to a league, you receive a monthly coin injection (100 for Little League, 250 for Minor League, 500 for Big League). You can spend coins in the Shop on customizations like profile frames, avatars, and Streak Freezes.
What is a Streak Freeze?
A Streak Freeze protects your streak on a day you miss a chore. You can buy freezes in the Shop, and if you own one, it's spent automatically to keep your streak alive when a period is missed. Once your freezes run out, a missed period will end the streak.
How do subscriptions and leagues work?
ChoreChampions offers three leagues — Little, Minor, and Big — available as monthly or annual plans. Each tier unlocks more monthly coins and more child accounts (1 child in Little League, 3 in Minor League, 10 in Big League). You can subscribe on the web, iOS, or Android. Upgrading to a higher tier takes effect immediately.
How do I cancel my subscription?
You can manage or cancel your subscription from your profile page. If you subscribed on iOS or Android, cancellation is handled through your App Store or Google Play account settings — the in-app button opens the correct screen for you. Subscriptions must be changed on the same platform where they were created. Your benefits remain active until the end of the current billing period.
How do child accounts work?
Parents can create child accounts under their subscription from the Squad page. You can lock a session to a child's context so they can complete quests safely, and transfer coins to them. Child accounts can't change billing or account-critical settings while locked. With child accounts, we take privacy seriously. Allowing friend conenctions is configurable by the parent, and image verifications can only be completed by our AI, friends, or family.
I forgot my password / can't log in. What do I do?
ChoreChampions uses passwordless sign-in. Just enter your email on the login screen and we'll send you a 6-digit verification code. If you set up a passkey, you can log in instantly with your device. If you're not receiving codes, check your spam folder or email us at support@chorechampions.com.
How do I delete my account and data?
Go to the bottom of your profile page and tap "Delete My Data." Confirming will permanently remove your account and all related data, including coins, XP, and subscriptions. This action is irreversible. See our Delete My Data guide for details.
Still need help?
We're happy to help with anything not covered here. Email support@chorechampions.com with your account email and a description of the issue, and we'll get back to you within 1–2 business days.